Do you offer Direct Billing?

Yes! Direct Billing is important to so many people and ease of use for my clients is important to me. Direct billing offers a streamlined approach to billing where the clients charges are sent directly to your insurance provider. A common setup is 80% coverage up to $500. For a $110 treatment, the client will pay $22 while the rest is sent directly to your insurance provider for payment. Once benefits have been used up, many clients choose to space their appointments out for budgeting purposes while they continue with their treatment plan at an affordable pace.

If your insurance provider is not listed, you can still use your benefits! Following your treatment, you will pay via cash, e-mail transfer, debit or credit. You will be provided with a receipt to submit to your benefits for your allowable reimbursement.

If your insurance provider is not listed below, contact me!

I am happy to set up insurance coverage on an individual basis if this will help you obtain the treatments needed to benefit your health.

What methods of payment do you accept?

  • Cash
  • Credit
  • Debit
  • E-transfer
  • Direct Billing (for select companies)

Clients are welcome to securely store credit card information on their accounts or billing or pay in person using the office terminal.

I have chosen the JaneApp (Jane) for scheduling because my clients are my priority.

Jane is a Canadian company which keeps client privacy and security at the top of mind. Your credit card information will not be visible to anyone – including myself! When you enter a credit card in Jane, Jane instantly transfers that data to one of our payment processing partners through encrypted transfer.

Jane partners for payments have been very carefully chosen, and they use the same 128-bit encryption as the big banks around the world. The only information that Jane stores about the credit card are the last 4 digits and the expiration date so that clients will know which card they have used.

How often should I book appointments?

Each client is unique, but some general suggestions include:

  • Once a month for general aches and pains
  • Following a semi-recent injury, every 2-3 weeks until the issue begins to improve
  • It is not a good idea to have a massage within a short timeframe following an injury. If you are unsure, please contact me at info@benfiler.ca to inquire.

These are general guidelines.

To book your appointment, visit https://benfiler.janeapp.com

Should I use heat or ice?

Heat: Use on soft tissues which are more dense – when muscles are held in contraction. Caused by poor posture, guarding following impact, strains, etc.

Ice: Use for swelling or areas which are irritated or inflamed.

What should I wear?

This is entirely up to the client based on their comfort level of comfort.

Most materials can be worked around with no undressing necessary. Some dense materials such as denim may restrict access and thereby decrease effectiveness. Should a client decide to remove clothing, sheets are draped in a manor which offers complete coverage aside from the area being treated at that moment.

Clients hold the right to stop treatment at any time without question.

Have more questions? Reach out any time! www.benfiler.ca/contact